latest software updates

We want to keep you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered.

Bookmark this page and check back regularly.

Automate Your Badges: Issue Them and Trigger Follow-Ups Inside Workflows
Automate Your Badges: Issue Them and Trigger Follow-Ups Inside WorkflowsKaren King - ESC Hub
Published on: 22/08/2026

You can now issue badges automatically and trigger follow-up actions the moment one lands, all inside your workflows. Here is how to set it up.

Pick Your Own AI Model in Workflows, and Tune How Hard It Thinks
Pick Your Own AI Model in Workflows, and Tune How Hard It ThinksKaren King - ESC Hub
Published on: 21/08/2026

Your workflow AI Agent now lets you choose from three model providers, read what each one is built for, and dial reasoning up or down to balance speed, quality and cost.

Your Workflow Shortcuts Now Only Show Actions That Actually Fit
Your Workflow Shortcuts Now Only Show Actions That Actually FitKaren King - ESC Hub
Published on: 20/08/2026

The Pinned and Recent shortcuts in your automations now show only the actions and triggers that work in the workflow you have open, so nothing breaks on click.

Dropdown Fields in Create and Update Record Actions Take Merge Tags Again
Dropdown Fields in Create and Update Record Actions Take Merge Tags AgainKaren King - ESC Hub
Published on: 20/08/2026

Dropdown fields in your Create and Update Record automations now accept merge tags again, with a simple Standard or Dynamic toggle so your saved values work.