latest software updates

We want to keep you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered.

Bookmark this page and check back regularly.

WhatsApp fixed: no more false reconnect prompt, and Settings that actually loads

Karen King - ESC Hub

Published on: 19/08/2026

Two WhatsApp fixes: your connected account stops showing a false reconnect prompt after the 24-hour window, and the Settings page loads first time, no refreshing.

Check Your WhatsApp Delivery and Read Rates by Just Asking the AI Assistant in Workflows

Karen King - ESC Hub

Published on: 15/08/2026

The AI Assistant in your workflows now reports on WhatsApp performance too. Ask in plain language and get delivery and read stats from live data.

Your Services Booking Just Got Easier to Set Up and Simpler for Customers

Karen King - ESC Hub

Published on: 11/08/2026

Services now sends WhatsApp notifications, pulls booking details into your emails, offers a tidy Top Tabs layout, and starts you off with smarter defaults.

WhatsApp Usernames: You Won't Lose New Leads Who Hide Their Phone Number

Karen King - ESC Hub

Published on: 08/08/2026

WhatsApp is rolling out usernames that hide phone numbers. Your account already captures those first-time leads automatically, with nothing for you to set up.