latest software updates

We want to keep you in the loop with all the latest happenings in our courses and system. On this page, you'll find a comprehensive log of all the exciting changes, improvements, and additions we make to our system. Whether it's a new feature, a course enhancement, or a system update, we've got you covered.

Bookmark this page and check back regularly.

Move Your WhatsApp Marketing to MM Lite - A Few Minutes Now Saves a Scramble Later

Karen King - ESC Hub

Published on: 20/10/2026

Meta is closing WhatsApp marketing on the old Cloud API in October 2027. Here is how to switch to MM Lite in a few minutes, with your numbers and templates intact.

Your call tracking now tells you which ads actually drove the call

Karen King - ESC Hub

Published on: 17/10/2026

Call tracking now labels calls by the ad platform that drove them, so Facebook, TikTok, LinkedIn and more show up clearly in your reports. No setup needed.

Ring Number Pool Calls to Your Whole Team at Once, on Any Device

Karen King - ESC Hub

Published on: 17/10/2026

Number pool calls can now ring several team members at the same time, each on the device they prefer, so incoming calls get answered faster.

WhatsApp Templates Just Got a Live Preview and Per-Contact Media

Karen King - ESC Hub

Published on: 16/10/2026

Build WhatsApp templates in a rebuilt editor with a live phone preview, then send each contact their own invoice or personalised image from one approved template.