Latest Software Updates

Your Workflows Can Now Trigger When Someone Logs Into Your Client Portal

September 04, 2026

If you run a Client Portal, here's a small change that opens up a lot: your workflows can now fire the moment a member logs in.

Until now, the User login trigger only worked for older membership logins. If you were on the new Client Portal experience, there was no clean way to automate anything off someone signing in. That gap is now closed.

What landed

Two things, really.

First, logins from the new Client Portal now fire the same User login trigger that older membership logins always have. So you can send a welcome message, kick off a check-in sequence, or tag someone as active - all triggered by them simply logging in.

Second, there's now a dedicated Client Portal category in the trigger picker. Both of the triggers that belong to your portal now live together in one place:

  • User login - moved over from Courses
  • Client portal file uploaded - moved over from Membership

No more hunting through two different categories wondering which trigger does what. The helper text is clearer too, so it now spells out that User login covers both older membership logins and the new Client Portal experience.

How to set it up

If you want to build something new off a portal login, here's the quick path.

  1. Open the Workflow Builder.
  2. Click Add trigger and search for User login.
  3. Select it under the new Client Portal category (it used to sit under Courses).
  4. Save your workflow. It will now fire on both older membership logins and logins from the new Client Portal.

In the screenshot below, you'll see the User login trigger sitting in its new Client Portal home in the picker.

Workflow trigger picker in ESC Hub showing the new Client Portal category with the User login trigger selected

Already using this trigger?

Then you don't need to touch a thing. Any workflow that already uses the User login trigger keeps running exactly as it is, and it will start picking up logins from the new Client Portal automatically. No reconfiguring, no rebuilding.

If you've been wanting to greet members the moment they arrive, now's a good time to go build that welcome flow. It'll take you all of a few minutes.

Karen King - ESC Hub

Karen King - ESC Hub

Karen King is the founder of ESC Hub and The Escapepreneur™. She's been a full-time location-independent entrepreneur since 2015, running her business from more than 60 countries while raising a family on the road. She helps business owners cut through the tech overwhelm, consolidate their tools into one place, and build systems that actually make running a business easier.

Back to Blog