The AI Workflow Builder Now Asks Before It Assumes
The AI Workflow Builder Now Asks Before It Assumes
If you've ever typed a quick prompt into the AI Builder and got back a workflow that was... close, but not quite right, you'll know the feeling. A few tweaks here, a revision there, and suddenly what should have been a five-minute job has taken twenty.
That's changing.
What's New
The AI Builder now includes a Clarifying Agent. Before it generates or edits a workflow, it checks whether any key details are missing from your prompt. If they are, it asks you - up to three focused questions - before it does anything.
The result is a better first output, with far less need to go back and fix things afterwards.
When Does It Step In
The Clarifying Agent doesn't ask questions for the sake of it. It only gets involved when specific details are missing that would significantly affect how the workflow is built:
No trigger specified - for example, you haven't said what kicks the workflow off, such as a form submission, a tag being added, or an appointment being booked.
No channel specified - you haven't indicated whether the message should go via email, SMS, or another channel.
No timing defined - you haven't said when an action should happen, such as immediately or after a set delay.
An unsupported channel mentioned - if you reference something the platform doesn't support, it flags it and asks which supported option to use instead.
How It Works
The process is straightforward:
Open the AI Builder in your ESC Hub account.
Describe the workflow you want to build or the edit you want to make.
If key details are missing, the Clarifying Agent surfaces its questions before proceeding.
Select from the options provided or type your own answer.
Skip any question if you'd prefer the AI to decide on your behalf.
The AI Builder generates or edits the workflow using all the context it now has.
Questions appear in a clean multiple-choice format. If more than one question comes up, you can navigate between them with arrows. Every question is skippable.
Why This Makes a Difference
Vague prompts produce vague results. That's not a criticism - it's just how AI works. The more context it has, the better the output. The Clarifying Agent makes sure the AI Builder has what it needs before it starts, rather than making assumptions you then have to unpick.
Less revision. Faster results. Workflows that actually do what you meant them to do.
