Send Client Documents Straight to Their Phone

September 01, 20251 min read

What’s New?

Now you can send client documents through text message.

  • Send via SMS only or combine with email.

  • Set your own default delivery option.

  • Create quick SMS templates so it’s simple and consistent.

  • Send one by one or through automated workflows.

This means your clients see and sign faster — without things slipping through the cracks.


Step 1: Set Your Defaults

  • Go to Documents & Contracts → Settings → Customer Notifications.

  • Choose your default delivery option (email, SMS, or both).

  • Save your settings.

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Step 2: Create Quick Text Templates

  • Go to Marketing → Snippets.

  • Add a new SMS template.

  • Example: “Your document is ready. Please review and sign.”

  • Save it.

Now, whenever you send a document, you can pick this pre-written text instead of typing from scratch.


Step 3: Send to One Client

  • Open the document.

  • Click Send.

  • Choose how (email, SMS, or both).

  • If using SMS, select your saved text template.

  • Review and send.


Step 4: Send Through a Workflow

  • Go to Automation → Workflows.

  • Add a “Send Document” action.

  • Choose how it’s sent (email, SMS, or both).

  • Save.

Now, whenever the workflow runs, Gold Star Pro sends the document automatically.


Step 5: Keep Contacts Up to Date

  • Gold Star Pro now pulls client contact info directly into documents.

  • This means you don’t have to retype emails or phone numbers.

  • Just pick the client, and their details fill in automatically.


Why This Matters

  • Emails get lost — texts are opened almost instantly.

  • Clients get documents in the way they prefer.

  • Faster responses mean faster signatures.

  • Less chasing, more coaching.

With Gold Star Pro, sending and signing documents is quick, simple, and stress-free.

ESC Hub is an all-in-one software platform designed to help small business owners streamline their operations and scale with ease. It combines essential tools for managing funnels, websites, content, automation, and more, while offering a supportive ecosystem with coaching, masterclasses, and a thriving community. ESC Hub empowers entrepreneurs to build and grow their businesses without the tech overwhelm, giving them the tools, guidance, and resources to achieve their freedom lifestyle.

ESC Hub

ESC Hub is an all-in-one software platform designed to help small business owners streamline their operations and scale with ease. It combines essential tools for managing funnels, websites, content, automation, and more, while offering a supportive ecosystem with coaching, masterclasses, and a thriving community. ESC Hub empowers entrepreneurs to build and grow their businesses without the tech overwhelm, giving them the tools, guidance, and resources to achieve their freedom lifestyle.

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