Custom Values Are Now Supported in Calendars
How It Works
ESC Hub now lets you use your own custom values directly inside Calendar-related settings.
This means user-created custom values are available anywhere you configure calendar text, including appointment titles, email and SMS notifications, meeting locations, services, and rentals. Previously, only system-defined fields were available. Now, your own data can be used for deeper personalisation and cleaner automation.
Custom values appear in a dedicated Custom Values section within the selector and can be quickly found using search.
How to Use
To use custom values in calendar settings:
Open Calendars in ESC Hub.
Edit a calendar, service, or rental.
Navigate to a text-based setting such as notifications, titles, or locations.
Open the variable selector and choose Custom Values.
Select the value you want or search to find it quickly.
Save your changes.
Your custom values will now populate dynamically wherever they’re used.
Why This Matters
Appointment messaging often needs to reflect more than just names and times.
By supporting custom values in calendars, you can personalise reminders, confirmations, and appointment details using your own data without copying and pasting or building workarounds. This keeps communication consistent across calendars while making setup faster and easier to manage.
More flexibility. Less manual work. Cleaner messaging.
Use Cases
Personalised Appointment Reminders
Include custom instructions, locations, or service details in confirmations and reminders.
Multi-Service Calendars
Reuse the same calendar logic while dynamically changing messaging based on custom values.
Cleaner Setup
Avoid manual edits by using reusable values across calendars and notifications.
Consistent Branding and Data
Maintain consistent messaging across appointment types and booking flows.
